• Weather and Emergency Contact Information

    December 17, 2016
  • Northern Virginia is currently preparing for our first potential wintery weather this weekend. VDOT crews took advantage of conditions Wednesday and Thursday to treat roads with anti-icing materials in northern Virginia, in anticipation of low temperatures through the rest of week and the potential for wintry precipitation over the weekend.

    This is a quick reminder to fill up on gas, charge your cell phones and other electronic devices, and check on elderly neighbors during any winter storm we might experience over the next couple months. Also, here are some important links and phone numbers to keep printed in a safe location in case you need to access this list during a storm. You may keep up to date on emergency alerts at Fairfax County’s emergency blog: www.fairfaxcountyemergency.wordpress.com
    Power Outages

    Dominion Outage Center: www.dom.com/residential/dominion-virginia-power/outage-center

    Please report any downed power lines or outages through Dominion’s interactive voice response system 1-866-DOM-HELP (1-866-366-4357).

    NOVEC Storm Center: www.novec.com/stormcenter/index.cfm

    Downed power lines or outages in NOVEC’s service area can be immediately reported by calling 703-335-0500 or 1-888-335-0500.

    From both the Dominion Outage Center and NOVEC Storm Center webpages, you may report and check outages, learn tips to practice before and during outages, and sign up to receive text alerts regarding weather and other outages.

    REMINDER: Stay away from downed lines and anything touching them, and please report them immediately to your power company. Please only call 9-1-1 if you have an emergency; do not call 9-1-1 to report power outages.

    Wired Telephone Services

    To report outages, please call:

    Verizon: 1-800-837-4966

    Cox of Northern Virginia: 703-378-8422

    Comcast: 1-800-934-6489

    Natural Gas Service

    Most residents are served by Washington Gas. Residents in portions of Chantilly and Herndon may receive natural gas service from Columbia Gas of Virginia. If you smell gas, or in the event of a natural gas emergency, leave the area immediately and call 911 and

    Washington Gas: 703-750-1400 or 1-800-752-7520

    Columbia Gas of Virginia: 1-800-544-5606 or 1-800-543-8911


    Current road conditions and hazards can be found at www.511virginia.org or you can call 511.

    If it snows 2 inches or more, you can track VDOT’s plowing at www.novasnowplowing.virginia.gov

    To report hazards or ask road related questions, call 1-800-FOR-ROAD (1-800-367-7623).


    If for some reason you are unable to reach 9-1-1, you may use these alternate numbers: 703-691-7561 or 703-691-3680. These numbers may be used for either emergency or non-emergency calls. Do not call any of these numbers for power outage information.

    Downed Trees

    If trees fall in your neighborhood, here’s who to call regarding removal:

    Adjacent to Public Roads: contact Virginia Department of Transportation at 1-800-FOR-ROAD, TTY 711.

    On County Parkland: contact Fairfax County Park Authority at 703-324-8594, TTY 703-324-3988.

    Posing Hazard to Public Areas: contact Fairfax County Urban Forestry at 703-324-1770, TTY 703-324-1877

    Private Property: removal is the property owner’s responsibility.

    Other Local Resources

    Fairfax County Office of Emergency Management: www.fairfaxcounty.gov/oem

    Fairfax County Office of Emergency Management-Emergency Alert Sign Up: www.fairfaxcounty.gov/cean

    WTOP: www.wtop.com

    Virginia Department of Emergency Management: www.vaemergency.com

    National Weather Service: www.weather.gov

    National Oceanic and Atmospheric Administration: www.noaa.gov

    Federal Emergency Management Agency: www.fema.gov

    Web: www.fairfaxcounty.gov/springfield
    Email: springfield@fairfaxcounty.gov
    Phone: 703-451-8873